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Management Development Modules
Hiring the Best Talent
• Factor in both skills and talent when selecting employees
• Ask questions that help you identify high performers
• Conduct effective interviews from first to last
Getting the Right Start
• Set clear performance expectations with the employee
• Get to know the employee and their needs
• Provide useful on-the-job training and feedback
Setting and Achieving Goals
• Set measurable, results-based goals
• Select appropriate metrics to identify and measure success
• Apply a negotiating model to set goals with others
Coaching to Redirect
• Give constructive feedback so that it can be heard and acted upon
• Own your observations to reduce defensiveness
• Recognize and appreciate performance improvement
Turning Performance Problems Around
• Observe and address performance issues quickly
• Document conversations and follow up to ensure correction
• Apply a model to get performance back on track
Appraising Performance
• Link performance evaluations to stated expectations
• Use descriptive language to coach for improvement
• Conduct effective performance appraisal discussions
Coaching Smart People
• Spot coaching opportunities and apply a model for coaching
• Recognize what motivates your employees
• Identify behaviors that help foster a coaching climate
Delegating Smartly
• Specify what work to delegate and why
• Choose the right person to delegate to
• Use a model for successful delegation
• Identify your delegation strengths and weaknesses and minimize the latter
Hiring the Best Talent
• Factor in both skills and talent when selecting employees
• Ask questions that help you identify high performers
• Conduct effective interviews from first to last
Getting the Right Start
• Set clear performance expectations with the employee
• Get to know the employee and their needs
• Provide useful on-the-job training and feedback
Setting and Achieving Goals
• Set measurable, results-based goals
• Select appropriate metrics to identify and measure success
• Apply a negotiating model to set goals with others
Coaching to Redirect
• Give constructive feedback so that it can be heard and acted upon
• Own your observations to reduce defensiveness
• Recognize and appreciate performance improvement
Turning Performance Problems Around
• Observe and address performance issues quickly
• Document conversations and follow up to ensure correction
• Apply a model to get performance back on track
Appraising Performance
• Link performance evaluations to stated expectations
• Use descriptive language to coach for improvement
• Conduct effective performance appraisal discussions
Coaching Smart People
• Spot coaching opportunities and apply a model for coaching
• Recognize what motivates your employees
• Identify behaviors that help foster a coaching climate
Delegating Smartly
• Specify what work to delegate and why
• Choose the right person to delegate to
• Use a model for successful delegation
• Identify your delegation strengths and weaknesses and minimize the latter
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Management Development Training
from NetSpeed Leadership
from NetSpeed Leadership
| People LEARN by DOING. Managers RETAIN concepts through SUPPORT and motivating REINFORCEMENT |
Process
Classroom instruction: Each NetSpeed Leadership module begins with face-to-face group
instruction facilitated by a certified trainer. You may choose to have one of your trainers
certified in NetSpeed Leadership facilitation or you may use one of our certified trainers.
Electronic reinforcement: One week after each module is presented, participants are
emailed an electronic magazine with a case study, role model interview, to-do list, and
other features crafted to reinforce the face-to-face training in a fresh, readable magazine
format.
Web-based tools: Participants then complete a brief web-based certification test, called
NetSpeed Coach(TM )to demonstrate their knowledge of the material and the ability to
apply that knowledge to real-life management situations. NetSpeed On The Job(TM )is an
action planning tool that participants use to construct detailed action plans for specific work
challenges, following a template based directly on learning principles covered in their
classroom experience.
Benefits
For participants: Program participants gain valuable approaches to managing others,
building their teams, and achieving productive results through collaboration with others.
Training presented in focused modules scheduled over several weeks, combined with a
systematic series of e-learning reinforcement tools, maximizes knowledge retention and
application of skills.
For Trainers and Training Directors: NetSpeed Leadership’s blended learning approach to
leadership development is powerful and easy to implement. It allows training directors to
quickly launch and support a training initiative, certify program participants, and reward
participation and achievement.
NetSpeed Leadership supports the Training Director in providing the best of face-to-face
instruction combined with state-of-the-art online learning reinforcement tools.
Classroom instruction: Each NetSpeed Leadership module begins with face-to-face group
instruction facilitated by a certified trainer. You may choose to have one of your trainers
certified in NetSpeed Leadership facilitation or you may use one of our certified trainers.
Electronic reinforcement: One week after each module is presented, participants are
emailed an electronic magazine with a case study, role model interview, to-do list, and
other features crafted to reinforce the face-to-face training in a fresh, readable magazine
format.
Web-based tools: Participants then complete a brief web-based certification test, called
NetSpeed Coach(TM )to demonstrate their knowledge of the material and the ability to
apply that knowledge to real-life management situations. NetSpeed On The Job(TM )is an
action planning tool that participants use to construct detailed action plans for specific work
challenges, following a template based directly on learning principles covered in their
classroom experience.
Benefits
For participants: Program participants gain valuable approaches to managing others,
building their teams, and achieving productive results through collaboration with others.
Training presented in focused modules scheduled over several weeks, combined with a
systematic series of e-learning reinforcement tools, maximizes knowledge retention and
application of skills.
For Trainers and Training Directors: NetSpeed Leadership’s blended learning approach to
leadership development is powerful and easy to implement. It allows training directors to
quickly launch and support a training initiative, certify program participants, and reward
participation and achievement.
NetSpeed Leadership supports the Training Director in providing the best of face-to-face
instruction combined with state-of-the-art online learning reinforcement tools.
© 2008-2009 – JK Hopkins Consulting and Clay & Associates Inc. – all rights reserved
| Course Summaries |
Jim Hopkins is a Consultant Partner with NetSpeed Learning Solutions
